Understanding the big picture
Context is key
Knowing about IT practices and processes is only the first step. To be able to effectively implement one needs a holistic understanding of how they fit together - like pieces of a jigsaw.
Aligning on terminology
We rely heavily on words to communicate, often assuming that they mean the same to everyone.
We ensure that key terms have the same meaning across the board - avoiding wasted time and confusion.
Sharing the vision
Everyone on board
With an understanding of your IT process landscape and a common set of terms equally understood by all, the foundation is in place.
Now the transformation vision can be shared.